Wig & Topper Colouring Policy
At [Your Business Name], we take pride in offering high-quality, custom-coloured wigs and toppers to meet our clients' unique preferences. To ensure clarity and fairness, please review our colouring policy before making a purchase.
1. Custom Colouring & Variations
- All coloured wigs and toppers are custom-treated based on your order specifications.
- Colour results may vary slightly due to factors such as base wig shade, lighting, screen resolution, and individual perception of colour.
- While we strive for accuracy, we cannot guarantee an exact match to photos or previous orders.
2. No Refunds, Returns, or Exchanges
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All sales are final once an order is placed.
- Due to the nature of wig and topper colouring, we do not accept returns, refunds, or exchanges for any reason, including dissatisfaction with the final colour result.
- If you are uncertain about a colour choice, we recommend ordering a colour consultation before committing to a full wig or topper.
3. Pre-Coloured & Custom-Coloured Wigs
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Pre-coloured wigs (ready-to-ship items) are sold as-is and are non-refundable.
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Custom-coloured wigs are coloured based on your chosen shade, and all sales are final once processed.
4. Aftercare & Maintenance
- To maintain colour vibrancy, we recommend using sulfate-free, colour-safe products and following proper wig care guidelines.
- Colour may naturally fade over time, especially with frequent washing, heat styling, or sun exposure.
- We are not responsible for colour changes after purchase due to improper care, product use, or external factors.
5. Colour Corrections
- If a colour correction is needed, additional fees will apply.
- Corrections are subject to our stylist’s availability and assessment.
By purchasing a coloured wig or topper from [Your Business Name], you acknowledge and agree to this policy.
📌 If you have any questions before placing an order, please contact us for assistance!